Senior EHR Application Analyst

Role Overview

• Plans, analyzes, designs, implements, tests, debugs and maintains Epic software applications.
• Collaborates with the project team, subject matter experts, training and technical teams to effect system changes that reflect an in-depth understanding of the business and end user requirements, while also considering impact to integrated components and standardization.
• Leads in-depth analysis of workflows, data collection, report details and other technical issues associated with Epic software.
• Collaborates and uses critical thinking skills to identify potential problems prior to them occurring based on trends or data.
• Acts as a resource for team members.
• Identifies barriers to project completion and communicates needs with Manager and others as appropriate.
• Leads the review of requested enhancements while demonstrating expert application-specific skills.
• Prioritizes and implements requested changes to the system.
• Maintains system integrity.
• Provides solutions or leads resolution of end user system issues or conflicts for points of integration while applying a broad knowledge of application, workflow and integration.
• Participates in the upgrade process and ensures necessary build, testing and education is coordinated as appropriate.
• Mentors team members.
• Identifies and resolves complex issues.
• Promotes and participates in and/or maintains standardization of system build, including following naming and numbering conventions, security classifications, database and spreadsheets for the system build and change control.
• Adheres to organizational policies and procedures.
• Builds relationships and effectively communicates with the project team, key stakeholders and physician practices as required.
• Provides guidance to support end-users to enhance the use of Epic system.
• Mentors customers and others on the team, including precepting other eRecord staff.
• Works collaboratively with operational governance groups or similar customer representatives to improve the system.
• Represents the team at the department and customer level.
• Other duties as assigned

Requirements

• Associates Degree in related discipline, such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required
• Bachelor’s Degree preferred
• 3 years of relevant experience required or equivalent combination of education and experience required
• Clinical, technical or administrative experience in a health care setting preferred
• 1 year in a supervisory capacity preferred
• Strong attention to detail required
• Ability to develop creative solutions to complex problems, and develop critical thinking skills required
• Solid technical aptitude and an understanding of computer systems and IT functions.
• Skilled in using Microsoft software, specifically Office and SharePoint required
• Excellent leadership, communication (verbal and written), presentation, analytical and problem solving skills required
• Knowledge of URMC policies, clinical operations, and familiarity with regulations that impact clinical practice.
• Clinical experience specific to the Cath Lab or Cardiology is also preferred.
• Epic certification in related application(s) may be required within 12 months of hire.