Support sustainment and integration for core finance P2P and treasury systems with special emphasis on System Applications and Products (SAP) in Data Processing S/4 Hana systems (end-state)
Support enterprise change efforts to define business information requirements, policies, and data linkages for finance P2P systems
Support enterprise-level system change and integration projects (SAP implementations), by ensuring smooth transition to sustaining partnership with Future Systems
Conduct regular tag-ups with business stakeholders to review P2P system status, prioritize requests, surface risks, and ensure alignment between finance needs and delivery timelines
Manage and improve enterprise-level invoicing and payment processes including Legacy and Future system invoice processing to reduce exceptions and payment failures
Manage P2P system regression testing, system readiness, user acceptance testing, and validate releases
Coordinate and manage engagements with third-party IT consultants, ensuring alignment of deliverables, timelines, and technical requirements with Finance P2P systems objectives and governance
Become Subject Matter Expert (SME) on system functionality, able to troubleshoot user issues and support user inquiries
Manage Global Service Engagement Platform (GSEP) tickets, assign the correct status and provide required details to close tickets
Perform advanced root cause analysis for system incidents and defects; design and drive remediation plans with IT and business owners
Provide end-user support, training materials, process documentation and act as a primary escalation for complex system/data issues
Provide system support for quarterly and year-end financial close cycles by ensuring application availability, resolving system issues, and delivering timely technical guidance to finance users and teams
Translate technical implications into clear business impact for system changes and deliver compelling, evidence-based recommendations
Requirements
Bachelor’s degree or higher in Finance, Accounting, Information Systems or related field
3+ years of related work experience or an equivalent combination of education and experience
Experience with financial/Enterprise Resource Planning (ERP) systems, with a focus on P2P and Accounts Payable (AP) processes
Experience with Excel, PowerPoint, and Word skills for analysis, storytelling, and executive-ready deliverables
Ability to perform root cause analysis and drive corrective action across multi-disciplinary teams
3+ years of experience in documenting and optimizing finance processes for repeatability, compliance, and efficiency
Experience conducting and coordinating system testing (regression, integration, User Acceptance Testing (UAT)) and managing system deployments
Experience configuring, integrating, and supporting SAP (S/4HANA/1SAP) finance modules and SAP testing/transport activities
Experience with finance controls, SOX compliance, and security requirements as they apply to finance systems and integrations