Social Media Content Moderator

Role Overview

• Moderate comments across multiple brands; replying in the brand voice with salient information that will encourage engagement
• Quickly incorporate feedback and iterate to meet Angel Standards for each Brand
• Review user content to identify concerns.
• Identify areas where the marketing team can improve messaging and content.
• Moderating and applying a predetermined set of guidelines.
• Determine if comments and feedback are appropriate.
• Successful prevention of offensive content.
• Must attend and contribute to regularly scheduled staff meetings.

Requirements

• High School Diploma or equivalent
• 6 months experience running social media on behalf of a company
• Proficiency in speaking, reading and writing in the English language required. Additional language proficiency is a plus.

Benefits

• Competitive compensation
• 100% company-paid medical, dental, and vision premiums for employees and dependents
• Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance
• Generous Paid Time Off
• Health Spending Account (HSA)
• 401(k) investment opportunity with employer match
• Paid parental leave
• Identity Theft Insurance
• Pet Insurance