Operations Manager – Logistics

Role Overview

• Develop and execute the station operations strategy of AIT.
• Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished.
• Manage and communicate with AIT’s carriers ensuring best value and service vs objectives.
• Ensures providers meet and adhere to the scope of SLA (Service Logistics Agreement) and agreed terms of service.
• Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements.
• Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce dead time lanes.
• Provides coaching and mentoring employees in a broad global environment.
• Actively support key account operations requirements and ensure service execution and reliability.
• Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes.

Requirements

• Bachelor’s degree in Logistics preferred.
• 7–10 years of domestic forwarding experience preferred.
• 3PL experience preferred.
• P&L experience strongly preferred.
• 1–3 years of operations supervisory experience and managing a team required.
• Previous experience in a diversified freight forwarding industry preferred.
• Procurement skills; operational and P&L management of global products and services in a high-performance organization.
• Excellent organization and time management skills.

Benefits

• Federal holidays
• Health benefits
• Paid time off
• Employee discounts