Perform Calibration and Service on life-changing medical equipment for MR modality.
Lead and be the Subject Matter Expert (SME) on Calibration of MR Systems and Upgrades.
Responsible for calibrating, testing, and troubleshooting MR equipment during installation phase.
Drive customer satisfaction and maintain communication throughout the calibration phase.
Support local service teams with Service calls, Preventative Maintenance, and Field Modification Instruction as needed.
May assist and/or train less experienced MR Field Engineers.
Requirements
Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing Electronic equipment.
Experience interfacing with both internal team members and external customers as part of a solution-based process.
Experience with Web applications as well as Microsoft suite of products.
Must comply with vendor credentialing requirements.
Must have and maintain a valid Driver’s License.
Willingness to be available after hours, occasional weekends for critical issues as necessary.
Up to 50% overnight travel required.
Legal authorization to work in the U.S. is required.