Design, configure, customize, and maintain Microsoft Dynamics 365 (Customer Engagement/CRM) solutions.
Develop, administer, and support SharePoint Online solutions, including document libraries and workflows.
Implement and support Power Platform solutions (Power Automate, Power Apps, and Power BI).
Collaborate with business stakeholders to gather, analyze, and document user requirements.
Produce and maintain high-quality system documentation, technical designs, user guides, and training materials.

Proven experience configuring and customizing Microsoft Dynamics 365 Customer Engagement (CRM).
Strong expertise in SharePoint Online development and administration.
Experience with the Microsoft Power Platform, including Power Automate and Power Apps.
Sound understanding of data integration, security models, and role-based access control.
Strong communication and stakeholder engagement skills.
Demonstrated ability to work proactively and exercise initiative in complex environments.
Strong analytical and problem-solving skills.
Experience producing comprehensive technical documentation and working within structured delivery frameworks.

Dynamics 365, SharePoint Administrator

Key skills