Develop comprehensive User Manuals for all key modules of the LAMP system in English and Urdu.
Prepare Role-Based Guides for various system users such as ADLR, GIS Manager, SCO, SCI, and field staff.
Create step-by-step process documentation for critical system workflows.
Document system configuration procedures where applicable.
Collaborate with Business Analysts, Developers, QA teams, and Project Managers to gather system information.
Attend functional walkthroughs, demos, and knowledge-sharing sessions.
Review project documentation including BRDs, SRS, and system specifications.
Develop and maintain documentation such as Master User Manual, Administrator Guide, End User Manual, Operational & Support Manual, Installation & Deployment Guide, Training Manuals, Role-Based Manuals, Configuration Manuals, Quick Reference Guides (QRGs), FAQs and Troubleshooting Guides, API Integration Documentation.
Incorporate screenshots, process diagrams, and workflow illustrations to improve clarity.
Maintain consistent formatting, version control, and documentation standards.
Ensure compliance with defined branding and documentation guidelines.
Work closely with the Project Manager and functional teams.
Participate in documentation review sessions
Incorporate stakeholder feedback and maintain updated documentation aligned with system releases.

3–5 years of experience in technical writing or documentation for software systems
Strong technical writing and documentation skills
Excellent written communication in English and Urdu
Ability to translate complex technical information into clear and user-friendly documentation
Experience creating user manuals, training materials, and process documentation
Familiarity with software development lifecycle (SDLC) and documentation standards
Strong attention to detail and document structuring
Ability to create visual documentation elements such as flowcharts, diagrams, and screenshots
Experience with documentation tools such as MS Word, Visio, or similar tools
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Technical Communication, or a related field
Relevant technical writing certifications will be considered a plus.

Technical Writer

Key skills