Support the development and updating of the product roadmap, especially on integration topics, aligned with Serasa Experian's business objectives;
Assist in defining requirements, writing functional documentation, and tracking requests with the technology team;
Participate in discovery routines, requirements gathering, and hypothesis validation with internal and external users;
Contribute to the creation and organization of technical documentation (APIs, webhooks, flows, integrations);
Monitor product metrics such as transaction volumes, integration errors, API adoption, among others;
Perform market analysis and benchmarking to support the team's strategic initiatives;
Collaborate with partner areas (commercial/sales, onboarding, risk, governance, and engineering) to ensure clarity and alignment in deliveries;
Support the preparation of materials, presentations, and communications related to the product.

Ongoing or completed degree in Business Administration, Engineering, Computer Science, Systems, Economics, or related fields;
Demonstrated interest in digital products, especially in a B2B context;
Basic knowledge (or strong willingness to learn) of:
APIs;
Webhooks;
Basic integration architecture (sync/async);
Data modeling or data flow;
Ability to write clear technical and functional documentation;
Plus: prior experience or curiosity with tools such as Azure DevOps, Jira, Miro, Microsoft Office;
Plus: intermediate or advanced English;
Previous experience (internship, academic project, bootcamp, etc.) with APIs, digital products, or data analysis;
Basic knowledge of risk products, transactions, or analytical models.

Serasa Experian is more than you might imagine.
Here, every background and perspective complements one another, and you can work on what you love. We are committed to building an inclusive culture and an environment where people can balance career with personal commitments and interests, prioritizing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people.
Our strong people-first approach is recognized externally through several market certifications: we have been awarded Great Place To Work™ in 24 countries and the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and holding a 4.6 rating on Glassdoor.

Junior Product Manager – Affirmative-Action Position for Black and Brown Candidates

Key skills