Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices
Participate in client workshops (onsite and remote), contributing to functional and technical design discussions
Work with clients and project teams to translate business needs into clear technical requirements
Write clean, well-structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations)
Turn user stories into well-built ServiceNow solutions as part of an agile delivery team
Communicate technical challenges and solutions clearly to both technical and non-technical audiences
Produce high-quality documentation, from technical specs to client-facing materials
Advise clients on platform options, risks, and the impact of design decisions
Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice
Support Wrangu clients on a rota basis as required

UK residency and current eligibility for Security Clearance (SC)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one
Hands-on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management
Background in professional services or a multi-client consulting environment
1–2 years of ServiceNow consulting experience in a client-facing role
At least 2 years of scripting experience on the ServiceNow platform
Strong communication skills and confidence working with stakeholders at all levels
Experience working within agile delivery environments
Additional European languages are always a welcome bonus

A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance
25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options
A supportive culture with the training and development you need to succeed
including certification support
A highly international, collaborative workplace
minimal bureaucracy, maximum autonomy
A genuine commitment to wellbeing and a healthy work-life balance

ServiceNow Technical Consultant – IRM

Key skills