Own and evolve the AirHelp+ product vision and roadmap in line with company goals.
Prioritize bold bets and quick wins based on user needs and data.
Define and refine KPIs to measure what matters
then move the needle.
Continuously improve our subscription’s value proposition.
Test and launch initiatives to reduce churn and drive engagement.
Explore new benefit extensions and opportunities for monetization.
Champion the customer obsession.
Translate insights into product ideas.
Partner with design, engineering, and marketing to bring features from idea to impact.
Manage the backlog, ruthlessly prioritize, and keep momentum high.
Work tightly with Marketing, Sales, Customer Support, Legal, and Finance to ensure alignment and transparency.
Use data to validate hypotheses and measure outcomes.

4–5 years of hands-on subscription product management experience
owning customer-facing products from discovery to delivery.
Proven track record of driving business impact, with strong commercial thinking and a bias toward rapid experimentation and iteration.
Experience designing and scaling retention strategies, reducing churn, and shaping compelling value propositions that connect with user needs.
Fluency in product analytics and experimentation tools and a deep love for turning insights into action. Able to combine qualitative insights with quantitative data to make informed decisions.
Customer-oriented, always curious to learn about the user needs and motives behind their decisions.
Strong cross-functional communication skills, with the ability to align stakeholders, influence decisions, and rally teams around product outcomes.

Culture of Autonomy: No micromanagement, no politics. Just builders building.
Growth Investment: Personal development plans, internal workshops, mentorship, and language classes.
Culture That Cares: Team events, supportive peers, and a mission you can feel proud of.
Flexible Benefits: Choose between gym pass, personal development, childcare, transport, or travel subsidies.
Global Workstyle: Work from anywhere for up to 2 weeks/year, because we know the best ideas come from seeing the world.

Senior Product Manager – AirHelp+, Subscription

Key skills