Reporting to the Supervisor, the Associate Clinical Programs Analyst plays a vital role in the support for our patients within the patient assistance program
Responsible for managing all aspects of program support for assigned physicians or centres (hospital or clinics)
Ensure that patients are provided easy access to the support program and access to their drug therapy
Work directly with the reimbursement specialist to help secure funding
Perform HCP and patient registration activities, according to program protocols and applicable departmental procedures
Provide medical support to patients and health care providers, including education on specific diseases and therapies and disease management
Administer and adhere to case management protocols, including clinical monitoring, data collection, ongoing patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers

RN/RPN/LPN license is required; Registration with Provincial College of Nurses
5-7 years of case/patient management experience
Motivated, personable and agile personality with experience in stakeholder management and patient care
Extensive knowledge of the MS therapeutic area preferred
Flexibility to travel up to 30% depending on site assignment
Effective interpersonal and leadership skills
Excellent written and verbal communication skills
Strong computer and software skills: Excel, Word, Outlook, Adobe. Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings
Experience in data management/reporting tools is an asset
Strong business and financial acumen

Associate Clinical Programs Analyst, Registered Nurse/LPN

Key skills