Primary responsibility is managing customer’s real time data during frac operations for continuity, context, and data quality
Monitor customer success with NOV solutions and perform daily data integrity checks
Represent “the voice of the customer” to NOV sales, development, and support teams.
Support completions software solution development with operational experience in fracturing and related data systems
Create and maintain plans to manage successful solution deployments
Setup backend system for new equipment and resources being onboarded to NOV Max Completions system
Communicate installation needs to field engineering team
Delivery of the technical solutions, including hands-on configuration and deployment of solution components.
Develop workflows for managing completions data in both NOV systems and sync with customer’s data systems
Communicate post job data needs to service company personnel
Other duties as assigned

Bachelor of Science Degree, or equivalent experience
1+ year of experience in Product, Operational, or Engineering roles
Completions experience is required
Field engineering experience in frac is a strong plus
Proven ability to define client issues and leverage resources to solve problems
General understanding of IT infrastructure concepts (servers, databases, security, etc.) a plus
Basic networking troubleshooting skills a plus
Basic electronics troubleshooting skills a plus

Adhere to all NOV HSE policies, utilize appropriate PPE and actively participate in monthly safety meetings.

Completions Optimization Engineer

Key skills