Program Manager II

Role Overview

• Manage, influence, and lead development direction and optimal performance of business unit program initiatives.
• Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration.
• Manage and facilitate implementation and coordination of moderately complex programs that affect and involve business unit activities.
• Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases.
• Manage program deliverables and solutions on schedule and within scope and budget.

Requirements

• Demonstrated experience reviewing, understanding, and interpreting end-to-end process maps to assess workflows, dependencies, and gaps.
• Experience supporting technical and systems-based programs, including familiarity with enterprise release, change management, and control processes.
• Experience in workflow and program development including development of requirements documents, procedures, and implementation plans
• Significant experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment.
• Significant experience in collaborating across organizational boundaries and building partnerships across various functions.
• Experience in leading, training, guiding and mentoring others.
• Significant experience working with leadership and management in diverse and complex operational environments.
• Advanced project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation.
• Advanced planning, organizational and problem-solving skills.
• Advanced skill in identifying and analyzing business requirements and recommending solutions.
• Innovative thinking skills to solve problems and facilitate the decision-making process.
• Advanced verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences.
• Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships.
• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience.

Benefits

• Competitive pay
• Generous benefits and perks