Serve as the primary point of contact for ISV channel partners, ensuring satisfaction, retention and alignment with strategic business objectives.
Develop and maintain accurate forecasts of partner performance, revenue growth and sales pipeline opportunities.
Create, review and analyze monthly financial reports, residual reports and performance dashboards.
Analyze existing channel partners portfolio to identify margin optimization opportunities including potential price increases.
Collaborate with partners to develop business plans, establish goals and create and execute go-to-market initiatives.
Understand market and current pricing for payment processing solutions for each partner’s industry or their competitors to make pricing recommendations and create pricing proposals for their merchant base.
Assist with creating and helping to manage and execute both a strategic and tactical sales plan to guide and achieve Channel Partners’ Payment and SaaS revenue goals for current and new books of business.

BS degree in Business Administration or Finance or equivalent experience.
Minimum of three (3) years Strategic Relationship Manager or Account Manager
Proven written and oral communication and interpersonal skills necessary.
Excellent computer skills including advanced skills with Excel.
Ability to understand others through advanced listening and comprehension skills.
Understanding of Credit Card Processing and Sales process.
Ability to travel for account meetings and industry trade shows as needed.

Comprehensive medical, dental, vision, and life insurance plans to keep you and your family healthy.
Employees receive 21 paid vacation days, 6 paid sick days and 8 nationally observed holidays.
Employees are invited to participate in our Employee Share Program, with an employer contribution match of 20%.

Partner Account Manager

Key skills