Call Center Executive – Career & Education Consultant
Bangladesh
Full Time
5 days ago
No H1B
Key skills
CRMCommunicationNegotiationSales
About this role
Role Overview
- Handle inbound and outbound calls with foreign / international students
- Provide professional education and career counselling in English
- Promote UK university and college programs
- Convert leads into successful student enrollments
- Follow up daily with assigned international leads
- Maintain accurate CRM records and call logs
- Achieve daily, weekly, and monthly sales targets
- Ensure clear communication and high call quality standards
- Coordinate with the admissions team for application processing
Requirements
- 1–2+ years experience in call center sales / education consultancy / telesales
- Strong English speaking skill is mandatory (accent clarity and confidence required)
- Experience dealing with foreign / international clients or students
- English Medium background OR Bengali Medium with IELTS Speaking 7.0+
- Excellent persuasion, negotiation, and objection-handling skills
- Confident phone etiquette and customer-focused mindset
- Comfortable working UK time zone
- Basic computer and CRM knowledge
Benefits
- Competitive salary based on experience
- Attractive performance-based incentives & bonuses
- Career growth and promotion opportunities
- Professional training & development
- Remote / Hybrid working flexibility
- Friendly and professional work environment