Key skills
LeadershipTeam Leadership
About this role
Role Overview
- Supervise QA Analysts and ensure evaluation accuracy and consistency
- Design and deliver onboarding and ongoing training programs
- Partner with Operations to identify performance gaps and drive solutions
- Foster a culture of learning, accountability, and continuous improvement
Requirements
- C1 English proficiency
- Experience in QA, Training, or Team Leadership roles
- Strong knowledge of evaluation frameworks and adult learning principles
- Proven ability to design training content and facilitate sessions