Responsible for the development and growth of a Specialty Analytical Services (SAS) Program/Division by maximizing sales through a sound strategy
Serves as the subject matter expert of the SAS Program/Division providing training and is a resource and provides knowledge to staff and clients
Researches the market and competition, reviews trends, and forecasts growth to develop sales and market plans for the program
Attends and participates in Technical Conferences and National Trade Shows to provide expertise and generate new business
Works with the Sales Teams and Marketing to provide expert knowledge to current and prospective clients to increase sales and maintain positive client relationships
Sets sales goals and revenue objectives to increase market share
Writes and reviews proposals for services, marketing materials, presentation materials, and training materials, ensuring data and content are accurate and up to date
Provides complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding assigned policies, program, and practices
Reports to management staff on national market conditions and where to focus sales efforts to maximize account revenue and growth
Ensures the development, implementation and interpretation of policies and procedures and ensures compliance with applicable laws, rules, and regulations

Bachelor's degree in business administration, chemistry, operations, or a closely related field
five (5) years of experience within the specialty analytical service, including experience with complex programs or operations
Advanced to expert principles, practices and techniques in area
Comprehensive understanding of the administration and oversight of area programs, policies and procedures
Comprehensive understanding of applicable area laws, codes and regulations
Advanced to expert methods to resolve sales and customer problems, questions and concerns
Understanding of various testing tools, equipment, and processing
Computer applications and systems related to the work

Specialty Services Program Manager

Key skills