Build and lead a new function responsible for delivery infrastructure, governance, and organizational transformation across the entire Delivery organization.
Own the systems, standards, and capabilities that enable League’s delivery teams to operate with consistency, predictability, and quality at scale.
Define, implement, and continuously refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle from discovery through deployment and post-implementation optimization.
Establish scalable intake, planning, estimation, and release governance processes.
Drive consistency in Agile practices, sprint hygiene, dependency management, and release readiness across all delivery teams.
Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers.
Own the standard Jira process: define the desired workflow, then configure the tool to match delivery needs. Drive 100% adoption.
Conduct project margin analysis and drive optimization initiatives toward the 25% target.
Own the strategic transformation program to move the delivery organization from current state to target operating model.

10+ years in delivery operations, program management, or engineering operations within a SaaS or digital platform environment, with progressive leadership responsibility.
Proven track record building delivery organizations “from chaos to order”—demonstrated success standing up new functions, defining standard operating models, and driving large-scale process transformation and adoption.
P&L management experience: ownership of or significant contribution to delivery financial performance, margin analysis, and resource planning.
Proven experience working closely with Software Engineering teams and credibly engaging with technical audiences on architecture, SDLC, and tooling decisions.
Experience operating in complex, multi-client or multi-workstream environments with both onshore and offshore delivery teams.
Enablement and training experience: ability to build and deliver scalable training materials, onboarding programs, and certification curricula.
Organizational change management expertise with demonstrated success driving adoption across cross-functional teams at scale.
Experience building and managing high-performing teams as well as coordinating matrixed resources across multiple functions.
Prior experience in digital health, health tech, or highly regulated environments is a strong asset.

Director - Delivery Enablement & Excellence

Key skills