Design, deploy, and continuously improve standardized clinical onboarding and training programs for physicians, technologists, and clinical staff.
Lead clinical implementations for priority enterprise accounts, including go live planning, workflow integration, and milestone based execution.
Develop and maintain clinical playbooks, SOPs, training materials, and troubleshooting protocols to support repeatable adoption at scale.
Serve as the clinical escalation owner for complex issues, driving root cause analysis and permanent corrective actions.
Partner with Sales on late stage opportunities by delivering clinical validation, workflow demonstrations, and executive level clinical support.
Establish and track clinical adoption KPIs, including time to go live, training completion, utilization ramp, and ongoing support trends.
Create a structured voice of customer program that captures field feedback, quantifies themes, and drives quarterly alignment with Product and Operations.
Support clinical thought leadership activities as needed, including webinars, conferences, KOL engagement, and customer advisory input.
Ensure clinical standards, training, and messaging remain aligned with current product capabilities, regulatory requirements, and quality expectations.

7 plus years of experience in clinical sleep, medical device clinical programs, or enterprise clinical implementation and enablement.
Active RPSGT credential
Demonstrated success building training programs, clinical workflows, and adoption playbooks across multiple sites.
Strong clinical credibility and communication skills with physicians, technologists, and health system stakeholders.
Experience partnering cross functionally with Sales, Product, and Operations to drive measurable outcomes.
Ability to travel nationally and operate effectively in a fast growth environment.

National Director – Clinical Enablement

Key skills