Senior eCommerce Content Manager

Role Overview

• Lead the development and execution of content and creative strategies across a portfolio of complex, high-priority clients
• Serve as a senior client partner and go-to authority on Amazon best practices, confidently articulating content and creative strategies to both external stakeholders and internal teams
• Contribute to new business pitches, bringing content and creative expertise to agency growth initiatives
• Mentor and coach junior team members through hands-on guidance, structured training, and ongoing support that drives their professional development
• Oversee day-to-day activities of junior content team members, including project assignment, performance monitoring, and quality assurance
• Collaborate with designers to deliver best-in-class creative strategies for clients and internal projects
• Partner with account managers and the media team to ensure content strategies align with clients' broader advertising and business objectives
• Develop and implement SEO and content strategies that ladder up to client growth goals
• Leverage a strong command of Amazon content analytics and performance data to continuously optimize content and creative, including leading A/B testing initiatives in partnership with the data team
• Contribute to agency thought leadership through client POV pieces, case studies, resources, and agency marketing initiatives that strengthen Podean's reputation in the content space
• Create and maintain SOPs, process documentation, and team training resources; serve as an internal subject matter expert across content and creative disciplines
• Partner with global counterparts to drive consistency in content offerings and share best practices across regions
• Bring an established understanding of the commercial and business dimensions of content and creative services

Requirements

• 4-5+ years of experience in content marketing, e-commerce content strategy, or digital advertising, with a strong focus on Amazon or other marketplace platforms
• Proven leadership experience managing and mentoring team members across multiple concurrent content initiatives
• Deep expertise in Amazon content creation, including optimization of titles, bullet points, A+ content, storefronts, and image stacks
• Strong analytical skills with the ability to translate content performance data into actionable, measurable recommendations
• Experience with A/B testing frameworks and working cross-functionally with data teams to build measurable content programs
• Demonstrated ability to contribute to new business pitches and agency growth efforts
• Exceptional client-facing communication skills, with confidence presenting strategy and managing expectations for complex, senior-level clients
• Experience developing SOPs, training materials, and process improvements that scale across teams and regions
• Collaborative track record working across cross-functional teams including media, account management, design, and global counterparts
• Working knowledge of paid media platforms and their intersection with content strategy
• High proficiency in project management and collaboration tools
• A proactive, strategic mindset with a passion for innovation, efficiency, and driving measurable client outcomes

Benefits

• Competitive compensation aligned to experience and market benchmarks
• Remote-first flexibility
• work from anywhere, with trust and autonomy
• Global collaboration
• working with experts across regions and time zones
• Career growth and development
• opportunities to evolve as we scale
• 5-Year Sabbatical + Travel Stipend
• After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
• Positive-energy culture
• grounded in respect, inclusion, and accountability
• Meaningful impact helping some of the world’s most progressive brands grow