Senior eDiscovery Platform Engineer, Top Secret Clearance Required

Role Overview

• Assist with any legal accounts within the eDiscovery team
• Play a key role in supporting various aspects of the company's portfolio
• Participate in various engineering and support tasks related to the Veritas eDiscovery Platform
• Collaborate closely with government clients to address challenges

Requirements

• Ability to adjust to changing priorities and work well under pressure
• Provide support along with OGC to other FBI Divisions
• Participate in teleconferences or technical meetings to review, educate, and support program objectives
• Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
• Record configurations change requests through the established change control board
• Process storage requests, migrations, and decommission tasks
• Monitor failed system components and coordinate logistics, vendor support, and site support as needed
• Respond to monitoring alerts and warnings with prompt corrective actions and escalations
• Complete all scheduled maintenance in accordance with established policies and procedures
• Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
• Manage technology in remote environments
• Review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
• Provide initial response, Level 1 and Level 2 escalation for outages
• Schedule maintenance actions in a timely manner
• Create Power Shell and VBS scripts as needed to automate routine maintenance tasks
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
• Review system and application logs to verify completion of scheduled jobs such as backups
• Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications
• Configure / add new services as necessary
• Facilitate the migration of the system implementation into cloud infrastructures
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project

Tech Stack

• Cloud

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays