Hospice Community Liaison

Role Overview

• Prepares and presents presentations of various in-services to referral sources and follows-up with the referral sources.
• Educates referral sources on the components of Home Health services.
• Serves as a liaison between Home Health and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources.
• Communicates frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met.
• Assists in identifying and resolving any issue, dissatisfaction, or problem that the referral source is experiencing with quality of care.
• Oversees and monitors primary relationships for consistency and quality.
• Submits, in a timely manner, written documentation of all contacts, referrals, and contracts.
• Assists in the development of new programs to meet the needs of the community.
• Establishes relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities.

Requirements

• 3
• 5 Years Hospice / Home Health Experience
• Proven success in reaching/exceeding quotas
• Excellent organizational, communication and interpersonal skills
• Strategic thinker who can help evolve our marketing calendars and processes
• Self-starter
• strong sense of urgency and initiative
• Ability to multitask in a fast-paced environment
• Work well with multiple teams and partners
• Solid computer skills (Excel, Word, PowerPoint, etc.)
• Positive collaborator; balances taking initiative and direction, as needed
• Ability to work collaboratively with multiple cross-functional teams: sales, marketing, operations, etc.

Benefits

• Exceptional Career Growth: Your professional development is our priority. Enjoy extensive learning and development opportunities that will enrich your career journey.
• Positive Culture: Experience a collaborative and inclusive culture that thrives on shared success.
• Employee-Centric Approach: We offer competitive remuneration, robust benefits, and a flexible schedule that ensures work-life balance.
• Future Security: Benefit from our long-term disability cover, 401(k) plan with company match, and life insurance.