Act as the primary WorkSpan technical consultant for enterprise customers.
Lead discovery and design workshops to understand business objectives and map them to Salesforce and the WorkSpan virtual data model.
Partner closely with customer stakeholders, internal Product, Engineering, and Sales teams.
Translate executive‑level goals into clear technical designs, user stories, and delivery plans.
Lead end‑to‑end Salesforce Sales Cloud implementations involving the WorkSpan Managed Package.
Configure and customize Salesforce objects, fields, flows, approval processes, reports, dashboards, and security models.
Perform gap analysis to distinguish configuration vs. customization and recommend scalable solutions.
Own installation, upgrades, versioning, and configuration of the WorkSpan Managed Package.
Design and implement integrations between Salesforce and partner ecosystems such as AWS ACE, Microsoft Partner Center, and other PRM / B2B platforms.

Bachelor’s degree in Computer Science, Engineering, Business, or equivalent experience.
4–5 years of hands‑on Salesforce experience, with a strong focus on Sales Cloud.
Deep expertise in debugging, SOQL, Flow Automation, and Salesforce data modeling.
Proven experience working with Managed Packages and AppExchange constraints.
Fundamental knowledge in Salesforce integrations (REST/SOAP APIs, middleware, third‑party platforms).
Experience supporting B2B, partner, or co‑selling business models.
Excellent communication skills with the ability to lead customer discussions and explain technical concepts to non‑technical audiences.
Comfortable working in Agile, fast‑paced, customer‑facing environments.

Senior Salesforce Consultant – Professional Services

Key skills