Tech Officer, Systems Engineer – IOT/OT

Role Overview

• Responsible for installation, maintenance, configuration, support, and service improvements in the OT environment for IOT Clients.
• Monitoring multi-client servers using the Monitoring systems
• Troubleshooting and resolving system issues with servers via remote desktop.
• Installing-config-testing and maintaining OS application software and system management tools.
• Perform tier level 2 and 3 support for business-critical systems and provide technical guidance to customers.
• Escalating and monitoring calls 24/7.
• Manage high priority P1/P2 incidents and liaise with the different BU’s to drive resolution.
• Maintenance and support of Microsoft services; DHCP, DNS and FTP.
• Resolving and assignment of calls to the correct competencies on multiple ticket logging systems

Requirements

• NQF 4: Grade 12 National Diploma
• 2 years IT support experience in Active Directory design and support
• Database administration, VMWare design and support
• Certifications VMWare
• Azure fundamentals
• Azure Modern Desktop Administrator Associate
• Professional Memberships in Relevant Industry
• Valid Drivers license

Tech Stack

• Azure
• DNS
• IoT
• VMware

Benefits

• Willing to travel
• Hybrid Remote Worker