Interaction Designer

Role Overview

• play a critical role in delivering user-centred designs that meets the needs of our public sector client
• collaborate with multidisciplinary teams to design and deliver designs that are accessible, understandable, and aligned with the Government Digital Service (GDS) standards
• design and present concepts and user interfaces – including annotations for best practice in information architecture, navigation, and user flows
• Use different techniques to identify and understand users and their needs, translating user stories and proposing user-focused, evidence-based design approaches
• Design accessible and impactful products and services
• Visualise, articulate, and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence
• Apply technical knowledge and experience to create or design interactive prototypes, for both products and services
• Work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery
• Communicate effectively across organisational and technical boundaries
• Identify opportunities to create business value and improve the user experience
• Contribute to the wider Capgemini community

Requirements

• Experience working with Government Digital Service (GDS) service standards, using GDS design principles
• Grounding in user-centred design, from concept to final delivery
• Knowledge of which tools, process, or methods to use and how to bring an agile delivery team along with you
• Ability to engage with development teams and architects to ensure data and technical considerations are accommodated within the design
• Evidence of working with user centred design colleagues to synthesise insights and act on the outcomes
• Experience of working with senior stakeholders to get their input and buy-in
• Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision, etc. and the ability to quickly learn new design tools as required.
• An empathetic approach and ability to listen to the needs of technical and business stakeholders and interpret them in a way that is clear for both audiences
• Ability to present designs and justify decisions you've made using an evidence-based approach
• Proven ability to create high-quality, compelling design concepts and artefacts such user flows, journey mapping, service maps and wireframes
• Understanding of what good digital services look like and how to design in an inclusive, accessible way
• Experienced in rapid paper and digital prototyping
• Ability to build prototypes using code to create dynamic prototypes using HTML, CSS, basic Javascript and the GOV.UK prototyping toolkit.
• Knowledge in GitHub, Heroku and node.js
• Experience facilitating workshops, managing, and undertaking research with users and communicate using personas, interactive prototypes, and user journeys
• Experience of managing, mentoring and supporting junior colleagues

Tech Stack

• Heroku
• Invision
• JavaScript
• Node.js

Benefits

• countless training and development opportunities from thinktanks to hackathons
• access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more