Key skills
Communication
About this role
Role Overview
- Supervise operatives, work closely with clients, and manage subcontractors and colleagues
- Oversee Planned Preventative Maintenance and completion of paperwork and reports
- Ensure remedial actions are notified to the client and completed on time
- Handle reactive, emergency breakdown tasks and minor project works
- Line management responsibility for a team of engineers and skilled operatives
- Ensure all staff complete required e‑learning and mandatory training
- Work in partnership with the Helpdesk to ensure resources are allocated correctly
- Be on a call out escalation rota
- Complete all tasks within contractual time scales and audit where required
- Review engineer‑completed RAMS for thoroughness and accuracy
- Approve subcontractor RAMS in line with BAM’s procedures
- Keep site‑specific risk assessments current and accurate
- Reduce energy consumption on site
- Ensure visiting sub-contractors meet work and health & safety standards
- Adopt a flexible attitude assisting on other properties as needed
Requirements
- Experience of electrical/mechanical maintenance, testing & fault finding on a variety of equipment including air conditioning, plumbing, boiler plant, ventilation, pumps, generators, switchgear, cables, batteries, small power and lighting (where applicable)
- Building Management System (BMS) Experience & Troubleshooting
- Experience of working within a mobile service delivery contract
- Strong work ethic, honesty and reliability
- Confidence in working independently
- An understanding of Service Level Agreements (SLA’s), service targets and objectives and Key Performance Indicators (KPI’s) and ability to interpret management information
- Knowledge of Health & Safety and safe working practices
- Excellent communication skills
- Supervisory management experience (desirable)
- Proactive approach
- Able to anticipate and/or diagnose and repair faults
- Capable of completing essential paperwork in accurate and timely manner
- Computer literate and competent in using electronic devices (Knowledge of Concept desirable)
- Full UK Drivers licence
- Excellent customer service skills
- Enhanced DBS check will be required
- Ability to understand and work to the BAM values
- Level 3 NVQ / Diploma – Industrial & Commercial Plumbing/Heating
- G3 unvented hot water qualifications
- Legionella responsible person (Desirable)
- IOSH Managing safely
- Domestic and Commercial gas (Desirable)
Benefits
- Competitive package with opportunities to progress within BAM
- Company van for work use only