Represent the second-line risk management function in architecture councils and Site Reliability Engineering (SRE) forums
Cultivate a culture of reliability by staying at the forefront of reliability engineering
Mentor risk and engineering teams on balancing feature velocity with system stability
Lead a high-impact team of technical resiliency advisors
Partner broadly across the enterprise to identify and assess evolving risks to system availability
Draft and communicate independent reports to inform a broad audience including engineers, executives, the Board of Directors, and regulators.

Bachelor’s Degree or military experience
At least 5 years of experience in Site Reliability Engineering (SRE), Disaster Recovery, or high-availability architecture
At least 10 years of experience in infrastructure operations, software development, or systems architecture
At least 8 years of direct hands-on experience designing and governing distributed systems or large-scale enterprise infrastructure (preferred)
At least 5 years of people leadership experience (preferred)
Master’s Degree in Computer Science or an Engineering discipline (preferred)
Experience leading enterprise-wide resiliency transformations (preferred)
Ability to communicate complex technical risks clearly to all levels of the organization and drive consensus across competing priorities (preferred)
Familiarity with controls and frameworks related to operational risk (e.g., NIST 800-34, ISO 22301, COBIT, or Digital Operational Resilience acts) (preferred)
Prior experience working in financial services or other highly regulated sectors (preferred).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Senior Director, Reliability and Resiliency Oversight

Key skills