Senior Project Manager – Radiology

Role Overview

• Work with the sales team to understand customer’s specific needs and objectives.
• Participate in pre-sales activities, as needed.
• Manage knowledge transfer from Sales to the Implementation team and from Implementation team to Support.
• In accordance with the Merge Healthcare Imaging Implementation Methodology ensure timely and effective delivery of the solution.
• Create/maintain a project plan and project scope documentation.
• Identify, document, quantify, communicate and mitigate project risks and escalate as required.
• Establish a clear communication plan with customer and internal project team members including regular conference calls and documented status updates.
• Coordinate and schedule project resources ensuring all project resources are efficiently utilized on the project based on scheduling and time reporting systems.
• Identify and assist in the resolution of technical and operational issues related to the implementation of the solution.
• Attend and assist with customer Go-Live and subsequent transition to Service and Support.
• Leverage knowledge of Merge Healthcare Imaging Solutions and clinical workflow/business needs to help customer manage change and optimize the effectiveness of their solution.
• Provide documented project status to the Professional Services Executive or designated manager/lead.
• Work directly with all departments within Merge Healthcare Imaging as the customer advocate ensuring a clinical focus is brought to the development, sales, logistics, professional services and support processes.
• Work with management to develop and evolve processes/practices within the Mere Healthcare Imaging Implementation Team.
• Provide mentoring/training for other team members.
• Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education.
• Identifies and communicates possible improvements in the work process for customers and peers.
• Is responsible for maintaining up-to-date and accurate project data for internal reporting and forecasting purposes.
• Additionally be responsible for driving, managing to, and forecasting a revenue target for their projects.
• Performs other duties as assigned by immediate supervisor or upper management.

Requirements

• 8 years experience as a demonstrated project manager with oversight for large-scale or multiple time sensitive projects
• Strong knowledge of appropriate clinical service line (i.e., Cardiology, Radiology, Oncology, etc.) workflow and business drivers.
• Minimum BA, BS, BSc or MBA degree or comparable job experience in medical imaging or healthcare IT systems
• Masters degree a plus
• Preferred professional certifications: PMP or equivalent
• Knowledge of Microsoft Excel, PowerPoint, Word, Visio and Microsoft Project.
• General IT knowledgeable with respect to network, security, PC management, redundancy/backup systems, web deployment and general hardware configuration and scalability.

Tech Stack

• PMP
• Go

Benefits

• Remote first / work from home culture
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Paid leave benefits
• Health, dental, and vision insurance
• 401k retirement savings plan
• Infertility benefits
• Tuition reimbursement, life insurance, EAP – and more!