Support the definition of omnichannel marketing strategies and CRM action plans for our clients across various sectors (banking, finance, energy, transport, media, insurance…)
Conduct CRM and marketing maturity assessments (customer data analysis, user journeys, benchmarking…)
Participate in CRM project management: scoping, tool deployment, operational support
Structure and monitor the implementation of marketing campaigns
Take part in related activities such as change management, user training, and redesign of customer journeys
Contribute to the development of Colombus Consulting by leading internal initiatives
Requirements
Degree from a leading business school, engineering school, or university
Minimum of 3 years’ experience, preferably gained in a consulting firm, in marketing, digital and customer experience
Good knowledge of CRM tools (Salesforce, Microsoft Dynamics, HubSpot, Adobe Campaign)
Comfortable with segmentation, scoring, omnichannel campaigns and customer journey design
Rigorous, with excellent analytical and synthesis skills
Strong team spirit and very good interpersonal skills
Fluent English
Benefits
You will be supported at every stage of your career and will develop key skills
Join a close-knit team that values proximity, knowledge sharing and camaraderie
Work in a respectful environment where inclusion and diversity are drivers of performance and collective fulfilment