Technical Product Manager, Point of Sale

Role Overview

• Partner with business leaders to shape and execute product strategy aligned to enterprise objectives.
• Define and communicate a clear product vision and roadmap.
• Ensure product direction balances enterprise priorities, operational risk, and customer impact.
• Incorporate market trends, competitive insights, and industry best practices into product decisions.
• Develop deep understanding of customers, including flight crews, passengers, operators, and internal teams.
• Lead structured discovery to identify high-value problems and opportunities.
• Validate solutions through research, experimentation, and measurable outcomes.
• Ensure solutions reflect real-world operational complexity across a global network.
• Own and prioritize the product backlog based on enterprise value and strategic alignment.
• Translate business needs into clear product requirements and acceptance criteria.
• Make informed tradeoff decisions balancing scope, risk, dependencies, and timeline.
• Partner closely with engineering and design teams to drive efficient, high-quality delivery.
• Ensure stakeholder alignment throughout the development lifecycle.
• Partner with stakeholders to plan and execute successful product launches.
• Ensure operational readiness, communications, and training support enterprise adoption.
• Define success metrics and track performance post-launch.
• Drive continuous improvement based on data, feedback, and evolving business needs.
• Manage products through full lifecycle, including enhancement, optimization, and retirement.
• Act as a trusted advisor to enterprise stakeholders.
• Clearly communicate priorities, rationale, and tradeoffs.
• Balance competing needs while maintaining focus on enterprise value.
• Ensure product decisions support safety, compliance, and governance standards where applicable.

Requirements

• 7+ years of experience in Product Management/Ownership within a complex enterprise, operational, or distributed environment.
• Demonstrated success leading cross-functional teams across engineering, operations, and business functions.
• Experience managing products in Agile environments with structured discovery practices.
• Strong strategic thinking and data-informed decision-making capabilities.
• Exceptional stakeholder management, facilitation, and communication skills.
• Ability to operate effectively in a global, multi-location organization.