Design, develop, and maintain complex business systems
Collaborate closely with clients to define business requirements
Create technical specifications
Deliver innovative solutions that meet organizational standards
Perform coding, testing, debugging, and documenting new applications and enhancements to existing systems
Provide technical support, troubleshoot issues, and ensure system integrity through rigorous testing and adherence to best practices
Interact with clients to clarify business requirements and develop test cases
Assist clients during testing, troubleshooting, and problem resolution tasks
Coordinate and perform unit, system, and model office testing associated with any project
Estimate time to complete individual assignments and discuss target dates with supervisor/manager
Work with clients to define business requirements for new systems and enhancements to existing systems
Log identified development and production issues
Research and analyze issues to identify systemic problems and root causes
Review peer code and certify adherence to Penn National Insurance standards
May also mentor new employees or provide cross-training

Technical degree or associates degree in technical field required or 2 years comparable work experience required
A minimum of 4 years programming and analysis experience required
Property Casualty insurance experience preferred
GIT, C#, and .NET (VB.NET and ASP.NET)
Microsoft SQL Server environment
SQL/TSQL, SSIS(SQL Server Integration Services) and SSRS(SQL Server Reporting Services)
Experience in developing AI‑enabled solutions is preferred
Understanding of cloud AI services, including Azure AI Services and Azure AI Foundry preferred
Word, Excel, PowerPoint, Visio
Demonstrated customer service skills
Demonstrated verbal and written communication skills
Demonstrated multitasking skills
Understands systems development methodology

Generous 401(k) match
Graded profit sharing
Incentive compensation
Wide range of benefits to support financial health, physical well-being and career development
Remote and hybrid work options
Flexible scheduling
Employee recognition programs
Continuing Education Support
100% tuition reimbursement for academic studies
Professional Development Opportunities: tailored designation programs such as CPCU, AINS, CPA, CISSP, and more

Application Development Analyst

Key skills