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Sales Coach at BT Group | JobVerse
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Sales Coach
BT Group
Website
LinkedIn
Sales Coach
Gurugram, Haryana, India
Full Time
2 hours ago
No H1B
Apply Now
Key skills
Leadership
Stakeholder Management
Communication
Decision Making
Problem Solving
Time Management
About this role
Role Overview
Supports the implementation of specific customer service management plans
Ensures customer value realisation, retention and renewals
Monitors and supports customer service metrics
Executes customer service activities within guidelines and policies
Implements ways to improve working processes within customer service responsibility
Requirements
Customer Service Professional required
Supports customers across all channels
Delivering customer value and success
Complaint Management
Communication
Issue Diagnosis
Continuous Improvement
Issue Resolution
Problem Solving
Customer Experience
Commercial Acumen
Time Management
Customer Relationship Management
Feedback Management
Technical Support
Decision Making
Business Process Improvement
Growth Mindset
Stakeholder Management
Conflict Resolution
Inclusive Leadership
Benefits
Flexible Working
Rewards & Benefits
Apply Now
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