Partner with late-stage prospects and existing customers to drive transformative adoption of AI across their Sales organisations.
Ensure fast time-to-value, strong product adoption, and best-in-class Net Revenue Retention.
Guide customers from onboarding and enablement through renewal and expansion, acting as a strategic advisor to Sales, RevOps, and Revenue Leadership teams.
Work directly with the Head of Customer Success to build a scalable foundation for long-term growth.
Operate as a Weflow expert, bridging technical Salesforce implementation and AI capabilities with strategic RevOps objectives.
Build trusted partnerships by developing a deep understanding of your customers’ RevOps tool stack, challenges, and revenue goals.
Ensure Weflow directly addresses real business needs and drives measurable outcomes.
Guide customers in continuously optimising their Weflow AI setup to align with evolving Sales and RevOps priorities.
Identify expansion opportunities by bundling Weflow’s product suite and expanding adoption into new teams and revenue functions to maximise account growth and Net Revenue Retention.
Lead efficient and comprehensive onboarding, balancing RevOps leadership priorities with complex Salesforce technical requirements.
Achieve adoption, retention, and expansion targets through a proactive, data-driven approach.
Manage support tickets efficiently while maintaining a structured feedback loop with Product and Engineering.
Collaborate with the Head of Customer Success to design scalable processes, playbooks, and systems that support the continued growth of the Customer Success team.
Requirements
3+ years of experience in Customer Success, Sales, Account Management Revenue Operations, or Solutions Engineering.
Demonstrated ownership of revenue and customer performance metrics, including Net Revenue Retention (NRR), renewal rates, and expansion growth.
Exceptional executive communication and stakeholder management skills, ideally with RevOps, Sales, and Revenue Leadership teams.
Proven curiosity and ability to implement AI solutions to optimise processes within your department.
Data-driven mindset, with the ability to translate insights into actionable strategies.
Strong cross-functional collaboration skills, partnering with Sales, Product, and Marketing to create a customer-first culture.
Technical acumen with experience in Salesforce is a big plus.
Experience in Revenue Operations and/or as a Salesforce Administrator is a plus.
Experience or deep knowledge of Salesforce data capture, pipeline management, and forecasting is a plus.
Fluency in English is required.
Additional languages such as German, French, or Spanish are a plus.
Benefits
Competitive compensation package, including performance-based incentives and equity.
Opportunity to work closely with experienced RevOps and GTM leaders across a high-growth customer base.
Fast career trajectory in a high-growth startup environment, working directly with the founders.
High-impact role within a customer
and velocity-driven culture.
Flexible PTO.
Regular in-person offsites in great locations (e.g. Lisbon, Barcelona).
World-class GTM team and a top-tier remote culture.