Senior Litigation Case Manager – Mortgage Servicing

Role Overview

• Independently manage a portfolio of 150 litigated cases within the litigation inventory as assigned by management, requiring minimal oversight by in-house counsel.
• Independently develops and executes strategy with clients and outside counsel address litigation matters.
• Support the Legal Department by appearing in-person and telephonically as a records custodian and fact witness at trials, depositions, mediations, etc. to explain servicing processes under oath as needed.
• Travel for appearance in person for trials that do not allow the witness to appear telephonically will be required.
• Appear as a representative of the company to speak to the company’s policies and procedures, and interpretation of their application to the facts of a specific case.
• Ability to read, review, and interpret mortgage loan documents for the purpose of appearing as a fact witness on litigated matters.
• Settle litigation cases and complaints with discretion and independent judgment utilizing approved settlement authority by clients or internal management.
• Independently process all requests by assigned attorneys (by e-mail or telephone) for settlement authority, check requests, etc. to bring a suit to resolution.
• Coordinate efforts directly with the firms for efficient and effective responses to all requests for discovery to include admissions, interrogatories, and production of documents.
• Prepare and maintain various spreadsheets and reports, including client reports. Does not require in-house counsel review prior to sending.
• Research pertinent points of law that affect the recovery efforts.
• Provide information support to the legal recovery efforts.
• Identify and escalate to Supervisor any issues that cause liability or are above authority level.
• Identify and escalate to Supervisor any trends that could become problematic in future suits.
• Receive and process all correspondence received on accounts placed with assigned attorneys.
• Ensure that all actions, discovery, and witness requirements and obligations are tracked through Legal Tracker, Servicing Director, or other tracking database.
• Monitor time and legal fees in relation to outsourced projects and legal matters.
• Prepare expense reimbursements and perform clerical tasks, as needed.
• Prepare and maintain various spreadsheets and reports, including client reports for in-house counsel or other parties as required.
• Attend and direct client or executive meetings and document discussions.
• Work with management and other team members to ensure all appearances are covered as needed.
• Assist on any special projects assigned by management.
• Accept special tasks as necessary and assume responsibility for successfully achieving objectives.
• Performs additional projects and duties as assigned by supervisor.

Requirements

• Bachelor’s degree or Paralegal Certification required
• 5-7 years' work-related experience
• Substantial litigation paralegal or mortgage company experience preferred
• Experience in the legal field with law firm desired
• 3+ years’ experience with legal case management and spend software such as Legal Tracker
• Knowledge of general corporate law principles and structure, and the essentials of basic contract law
• Knowledge of real estate contracts and transactions, including mortgage and foreclosure law
• Position may require ability to travel 10-25%

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• Employee Emergency and Disaster Fund
• Volunteer Time Off (VTO) day