Overseeing and monitoring CrossCountry Mortgage’s regulatory change management program
Conducting risk assessments and implementing compliance policies and procedures
Continuously monitoring new and upcoming regulatory activities impacting CrossCountry Mortgage
Assessing the impact of regulatory changes and working with appropriate stakeholders to implement necessary adjustments
Assisting in the development and execution of action plans in response to new regulations
Managing CCM’s compliance regulatory change management program
Assisting in the risk management lifecycle
Preparing and presenting detailed compliance reports to executive and senior management teams
Collaborating with internal teams and key stakeholders
Providing guidance and training to employees on regulatory requirements
Serving as the point of contact for impacted organizational stakeholders
Tracking and documenting impacted departmental assessments of regulatory change updates
Serving as the primary point of contact for internal and external audits and examinations

Bachelor's degree and/or equivalent combination of education/experience
Minimum 5 years’ experience within a financial institution with a minimum of 3 years’ risk management or compliance experience
Experience with regulatory change management and compliance risk assessment
Working knowledge of mortgage lending operations (processing, underwriting, closing, QA)
Encompass and Mavent experience, preferred
Experience and/or proficiency with compliance monitoring tools and regulatory tracking systems, JIRA is preferred
Fees compliance experience, a plus
Working knowledge of federal and state mortgage lending regulations, including but not limited to Dodd Frank Wallstreet Reform Act, QM/ATR, RESPA, TILA, ECOA, HMDA, FCRA, GLBA, Fair Lending, UDAAP, and SAFE Act as well as marketing-focused regulations such as TCPA, TSR, and the CAN-SPAM Act
Excellent project management, prioritization, and time management skills
Excellent analytical and problem-solving skills to interpret complex regulations and assess impact to the organization
Excellent communication, management, and leadership skills to effectively collaborate with stakeholders at all levels
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Manager, Regulatory Compliance

Key skills