HR Consultant

Role Overview

• Our HR Consultant is responsible for maintaining the overall relationship with clients.
• Continuously resells Asure to the client by demonstrating Asure’s value and building client relationships.
• Manages the HR function for clients maintaining the parameters of the contract.
• Provides strategic guidance to clients via virtual meetings and occasionally visits in person to ensure client satisfaction and retention.
• Establishes and drives human resource priorities; ensures key HR issues are addressed.
• Interfaces with clients to understand their overall objectives and requirements.
• For each client, prepares and maintains a plan to identify short
• and long-term goals and how to meet them within Asure’s scope of service.
• Reports progress on these goals to the client on a weekly basis.
• Identifies compliance requirements affecting Human Resource functions and, working with the HR Consulting team, ensures policies, procedures, and reporting systems are in place.
• Serves as primary point of contact for contract renewal and fulfillment issues.
• Creates and conducts training on HR topics for clients.
• Proactively promotes Asure services and offers appropriate additional services as needed such as Asure payroll, benefits and payroll administration and COBRA.
• Attends client management meetings virtually on a consistent basis.
• Organizes and performs client on-site HR functions (e.g., training, investigations, and new employee orientations) and addresses immediate needs while on-site (client may choose virtual).
• Establishes solid relationships with key contacts and managers at each client and proactively creates a strategic HR plan.
• Oversees recruitment efforts such as ad creation, placement, creating compliant questions and working with outside recruitment agencies.
• Develops and maintains subject matter expertise in functional human resources topics.
• Contributes proactively to Asure process improvement.
• Communicates and works effectively with the HR Consulting team to keep everyone abreast of clients’ HR and other internal issues.
• Communicates and works effectively with other ASURE staff members as needed.
• Effectively and completely records and tracks documents, client activities, contacts, and deadlines such that other ASURE employees can locate and comprehend client incidents and issues.
• Ensures documentation serves two requirements: 1) services clients, and 2) accurately documents ASURE involvement.
• Acts as the main point of contact for client employee relations issues ensuring compliance with local, state and federal laws.
• Utilizes HRIS system for HR functions as directed by the client.
• Performs other duties as assigned to support overall Asure client needs.

Requirements

• Bachelor’s Degree (B.A.) from four-year college or university, and five or more years of human resources experience and/or training; or equivalent combination of education and experience.
• Professional Human Resource Certification (PHR or SPHR) or other HR certification required.
• Excellent and detailed knowledge of local, state, and federal employment law and accepted human resources practices.
• Ability to research human resources issues to answer client questions.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret and apply a wide variety of technical information and to deal with multiple abstract and concrete variables.
• Ability to take a client relationship approach to client interactions and to focus on maintaining and expanding client involvement within Asure’s scope of service.
• Ability to respond professionally to a wide variety of human resource inquiries and situations that may arise in the client setting while quickly adapting to a variety of client styles and cultures.
• Initiative, good judgment, and a high standard of professional business ethics.
• Professional manner required in appearance, speech, and presentation of self and developed materials.
• Ability to maintain highly confidential information received from clients and Asure.
• Excellent client management skills.
• Ability to balance the management of client expectations with the provision of excellent and timely customer service.
• Excellent communication skills (written, oral, and presentation) with the ability to adapt communications to instruct and/or persuade.
• Ability to work as part of a team, by contributing and accepting assistance when needed.
• Ability to effectively document client interactions.
• Ability to handle frequent interruptions from clients and co-workers.
• Highly organized, exercising independent judgment and discretion.
• Ability to work independently with a minimum level of supervision.
• Computer literacy, excellent MS Office Skills, SalesForce, Teams, RingCentral, salary benchmarking technology and close attention to detail.
• Experience with workplace investigations, employee relations, training and creating HR policies and procedures.
• Bilingual English/Spanish written and oral strongly preferred.
• Ability to travel locally to clients for on-site engagements and meetings.

Benefits

• Medical, Dental, Vision, HSA, FSA
• All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO