Critical Environment Engineer, SME

Role Overview

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs
• Assist in all site construction activity and installations, in coordination with QTS Development Team, external construction resources, to ensure system design, installation and testing adhere to operational standards
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures
• Supports implementation and audit local standard operating procedures
• Support various accreditation, certification and compliance initiatives as may be required by QTS
• Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process
• Assists in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensures these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Assists in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes

Requirements

• Bachelor’s degree or professional equivalent
• Five or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)
• HVAC or critical power certifications or equivalent professional experience
• Ability to travel up to 50% to other Data Center locations as required
• US Citizenship for this position is required by law due to federal customer contracts
• Seven or more years of direct experience with facilities engineering related activities in a data center environment

Benefits

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program
• other company benefits
• bonus eligible