Community Growth Strategist

Role Overview

• Own the daily management of Telegram and Discord, keeping channels active, helpful, and on-brand through moderation, conversation, and support
• Answer common product and campaign questions, escalating issues to Product, Ops, or Support when needed
• Plan and host community touchpoints: AMAs, community calls, contest announcements, winners recaps, and event summaries
• Partner with BD and KOL / Ambassadors teams to ensure partner content lands well in our core community channels
• Maintain clear, lightweight documentation for channel guidelines, tone-of-voice examples, and recurring playbooks
• Design, launch, and manage ambassador and community programs that turn engaged users into active advocates
• Identify and nurture power users, advocates, creators, and potential moderators
• Build and run community campaigns, and growth experiments in collaboration with the Campaigns owner
• Develop and execute onboarding flows that convert new members into active, retained community participants
• Drive participation in trading events, campaigns, and ecosystem initiatives through targeted community activation
• Monitor sentiment and conversations across Telegram, Discord, and other relevant spaces
• Track recurring questions, objections, and ideas and turn them into structured insights for Marketing, Product, and BD
• Experiment with community formats, engagement mechanics, and programming, and share what works (and what does not) with the team
• Surface community signals that inform messaging, product decisions, and go-to-market strategy
• Work closely with the Content & Communications Lead to bring Grvt's narrative and product roadmap to life within community channels
• Collaborate with the Campaigns owner to support campaign pushes, trading events, and growth experiments
• Coordinate with KOL and BD teams to align on community moments tied to partnerships and launches
• Drive consistent growth in engaged community members across owned channels
• Increase participation and retention in key campaigns, AMAs, and trading events
• Turn community insights into concrete changes in messaging, product, and campaigns

Requirements

• 3+ years managing Web3 communities (Discord, Telegram)
• Proven ability to build and scale ambassador or community programs from scratch
• Self-driven, adaptable, and thrives in fast-paced, asynchronous startup environments
• Fluent-level English with exceptional written and verbal communication skills
• Fluency in APAC languages is a plus!
• Data-informed: you regularly look at metrics (retention, participation, sentiment, growth) and adjust what you ship
• Past experience in an early-stage startup or exchange environment (nice-to-have)
• Familiarity with DeFi, blockchain, and on-chain financial primitives (or strong curiosity and ability to ramp up quickly) (nice-to-have)
• Experience working with KOL and BD teams on community activation (nice-to-have)
• Basic design or content skills to support lightweight community assets (nice-to-have)

Tech Stack

• Web3

Benefits

• Health insurance
• Remote work
• Paid time off
• Flexible work arrangements