Identify high-impact opportunities across provider acquisition, activation, utilization, and retention
Partner with the VP of Purchase Finance to define and operationalize strategic priorities
Translate strategy into clear roadmaps, measurable outcomes, and execution plans
Build alignment across cross-functional teams to ensure initiatives deliver measurable business impact
Develop business cases, decision frameworks, and executive-ready materials to support prioritization and investment decisions
Lead complex initiatives from concept through execution
Align Product, Compliance, Operations, Finance, Marketing, and Sales teams around shared goals and timelines
Identify execution risks, dependencies, and tradeoffs, and facilitate resolution
Maintain visibility into initiative progress, outcomes, and key learnings for leadership
Analyze performance data to identify growth opportunities and optimization opportunities
Define success metrics and monitor initiative performance
Translate quantitative and qualitative insights into clear recommendations for leadership
Partner with analytics teams to ensure reporting supports business objectives
Develop expertise in PF products, customer journeys, provider experience, and operational workflows
Translate business needs into prioritized initiatives in partnership with Finance, Credit, Product, Operations, Marketing, and Sales
Ensure initiatives are scalable, compliant, and aligned with long-term business strategy

6+ years of experience in strategy, operations, consulting, fintech, or a related role with significant cross-functional execution responsibility
Experience in fintech, consumer lending, or financial services preferred
Demonstrated success leading complex initiatives that deliver measurable business outcomes
Experience influencing senior stakeholders without direct authority
Strong strategic thinking and structured problem-solving skills
Excellent written and verbal communication skills, including presenting to senior leadership
High ownership mindset and ability to operate effectively as an individual contributor in a fast-paced environment
Bachelor’s degree in a related field; or equivalent work experience
Strong fluency with AI tools, using them to accelerate execution, improve output quality, and elevate team effectiveness with sound judgment

Senior Business Strategy & Operations Manager

Key skills