Director, Integration and Improvement, Physician Enterprise

Role Overview

• Lead the integration of processes, workflows, and systems across the Physician Enterprise, ensuring alignment with the broader enterprise’s goals and objectives
• Collaborate with the Performance and Integration Management Office (PIMO) and enterprise teams to identify integration opportunities that improve operational efficiency and provider performance
• Develop and implement robust integration strategies to streamline operations, reduce redundancies, and enhance system interoperability
• Act as a liaison between the medical group, the health system operations, and university stakeholders, ensuring alignment and collaboration across all entities
• Partner with the PIMO to design and execute performance improvement initiatives that address inefficiencies and enhance outcomes across the Physician Enterprise
• Use data-driven performance improvement methodologies to identify root causes of inefficiencies and implement sustainable solutions
• Establish and track key performance indicators (KPIs) to measure the success of integration and improvement efforts, ensuring accountability and transparency
• Foster a culture of continuous improvement within the Physician Enterprise by engaging and empowering physicians, practice leaders, and administrative teams
• Build strong relationships with stakeholders across the medical group, health system, university, and PMIO to ensure alignment and successful execution
• Lead cross-functional teams to execute complex projects, ensuring alignment with organizational goals and timelines
• Develop and implement change management strategies to ensure the successful adoption of integration and performance improvement initiatives across the physician enterprise
• Engage physicians and administrative teams to build buy-in and ensure smooth transitions to new processes and workflows
• Monitor and address resistance to change, ensuring initiatives achieve long-term sustainability and success

Requirements

• Bachelor’s Degree in Business, Healthcare Administration or related field
• 7 years in integration management, performance improvement, or related fields without a master’s degree
• Experience working with enterprise teams to align initiatives with organizational priorities
• Strong understanding of performance improvement methodologies
• Demonstrated ability to lead cross-functional teams and manage complex projects
• Deep understanding of integration strategies, including process mapping, workflow optimization, and aligning systems across physician practices
• Expertise in implementing performance improvement initiatives that deliver measurable results
• Proven ability to enhance patient access through scheduling, call center optimization, and workflow alignment
• Ability to align integration and performance improvement initiatives with broader enterprise goals
• Experience in optimizing physician templates and scheduling for maximum efficiency
• Proven ability to foster collaboration across departments, engage stakeholders, and build strong relationships
• Strong ability to manage organizational change and lead teams through transitions effectively
• Proficiency in analyzing data, identifying trends, and developing actionable insights to drive improvement
• Demonstrated ability to lead and motivate teams, fostering accountability and innovation

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development opportunities