Software Maintenance Engineer – Openshift

Role Overview

• Act as the direct contact and adviser for customer inquiries about Red Hat OpenShift
• Deliver an exceptional customer experience
• Quickly analyze issues to identify problem areas
• Collaborate with other support engineers and other internal teams
• Document diagnostic steps and create reusable solutions
• Be available to perform weekend shift duties on a rotational schedule
• Contribute to regional or global initiatives or projects
• Share your knowledge gained from troubleshooting issues

Requirements

• Professional experience with configuring and troubleshooting OpenShift or Kubernetes
• Professional experience with container related technologies like docker, podman, LXC, cri-o, runc
• Experience handling technical issues when escalated
• Experience with automation tools or scripting languages like Ansible, Bash, or Python
• Professional experience with networking technology through server, switch, or appliance configuration
• Proficient in Linux operation and administration
• Passion for problem-solving and investigation.

Tech Stack

• Ansible
• Docker
• Kubernetes
• Linux
• OpenShift
• Python

Benefits

• Flexible working hours
• Professional development opportunities