Key skills
Communication
About this role
Role Overview
- Own the End-to-End Onboarding Experience
- You will manage the entire onboarding journey — from contract sending to Day 1 readiness. This includes:
- Sending welcome communications and onboarding instructions
- Ensuring all pre-employment requirements are completed
- Managing character reference checks
- Validating and reviewing candidate documents and information
- Coordinating with internal teams to create employee accounts
- Preparing and sending Training Agreements and Employment Contracts
- Ensuring all documents are signed, organized, and stored properly
- Supporting employees moving into new roles or departments
- Deliver an Exceptional Candidate Experience
- You will be the main point of contact for onboarding candidates, ensuring they feel supported and informed. You will:
- Respond to trainee onboarding questions
- Guide candidates through requirements
- Ensure clear communication at every stage
- Maintain a smooth, professional onboarding journey
- Keep Everything Accurate, Organized, and On Time
- Your attention to detail will ensure nothing slips through the cracks. You will:
- Maintain accurate candidate records
- Manage the ATS pipeline and onboarding database
- Track onboarding progress through reports and documentation
- Ensure all onboarding activities meet company timelines and standards
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field
- At least 1 year experience in HR onboarding, HR admin, or recruitment operations
- Experience handling employment documentation and onboarding processes
- Experience working with ATS platforms or HR systems
- Exceptional attention to detail
- Strong communication and coordination skills
- Ability to manage multiple candidates and timelines simultaneously
- Strong organizational and documentation skills
- Ability to work independently while collaborating with multiple teams
- Comfortable working in a fast-paced environment
- Motivated to deliver results and meet timelines
- Bonus if you have experience with: HRIS or ATS platforms, Google Workspace or Microsoft Office, Remote team onboarding
Benefits
- None specified