Performs client-site installation, service and maintenance on company manufactured and/or distributed equipment
Provides technical support in the diagnosis of operational and/or technical issues of applicable equipment
Ensures data accuracy and integrity within applicable systems throughout the documentation process of all completed services performed
Maintains field service inventory in compliance with management recommendations
Contributes to the improvement of ongoing operations within the assigned function(s) to maximize efficacy and efficiency in alignment with company goals and objectives
Assists with various projects as assigned by direct supervisor.

High School Diploma required
Minimum 4 – 6 years of related experience
Valid driver’s license required
Prior experience in a dialysis and/or hospital environment preferred
Strong computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications
Excellent customer service skills to successfully handle confidential information with a high level of professionalism, discretion and tact
Strong oral and written communication skills to effectively communicate with diverse audiences.

Field Service Technician

Key skills