Review and process open items on our customer accounts
Communicate with customers by phone and in writing and collaborate closely with internal departments
Participate in the debt collection process for the entire DACH region (Germany, Austria, Switzerland)

Completed commercial or legal vocational training, e.g., as a legal assistant, office clerk, industrial clerk, or administrative clerk
Initial experience in dunning/collections, receivables management, accounts receivable, debt collection, or financial administration is an advantage but not required — career changers welcome
Basic knowledge of MS Office, particularly Excel, is an advantage
Structured and independent working style and good communication skills for customer interactions

Employer contributions to employee savings (Vermögenswirksame Leistungen)
Company pension scheme
Employee discounts
DSV employee card with a monthly net credit
Company bicycle program (JobRad)
Service anniversary bonuses
Supplementary health insurance (division-dependent)
Computer/screen-use glasses
Group accident insurance
Comprehensive onboarding with an individual training plan
A great, committed and motivated team
Flat organizational structures and an open working atmosphere
A varied range of tasks with a high degree of decision-making freedom at a global player
A modern workplace including transparent flexitime arrangements and the option for remote work
Regular further training and courses, including e-learning

Credit Control, Accounts Receivable

Key skills