Lead the end-to-end process discovery lifecycle using process mining tools Celonis to extract, transform, and analyze event log data from various enterprise systems (e.g., SAP, JDE, Workday)
Collaborate with business stakeholders to identify key performance indicators (KPIs) and critical process variations
Develop robust business cases and financial models to quantify the potential value (cost savings, revenue generation, cycle time reduction, compliance improvements) of process optimization opportunities
Translate process mining insights into actionable recommendations and design future-state processes
Work with cross-functional teams (IT, Business Units, Operations) to define solution architectures, including automation (Orchestration, RPA, AI), system enhancements and organizational changes
Present complex process analysis findings and value propositions to senior leadership and diverse stakeholder groups in a clear, concise and compelling manner
Facilitate workshops and drive consensus on process improvement priorities
Contribute to the strategic direction, governance, and expansion of BD's enterprise process mining platform
Develop and promote best practices, methodologies and training materials for process mining and value realization across the organization
Establish mechanisms to monitor the impact of implemented process changes, track value realization, and identify opportunities for continuous improvement based on ongoing process mining analysis
Stay abreast of industry trends, emerging technologies and best practices in process mining, intelligent automation and operational excellence and apply relevant insights to BD's strategic initiatives
Requirements
Bachelor's Degree in Business Administration, Information Systems, Engineering, Finance, or a related quantitative field
Minimum of 8-10 years of experience in process improvement, management consulting, business analysis, or enterprise architecture roles
Minimum of 3-5 years of hands-on experience with leading process mining platforms in Celonis
Proven track record of identifying, quantifying and delivering significant business value through process optimization initiatives
Experience with enterprise systems such as SAP (ECC/S/4HANA), JDE, Workday, Salesforce, etc., and understanding of underlying data structures
Strong background in financial modeling, business case development, and ROI analysis
Proficiency in process mining query languages (e.g., PQL for Celonis)
Experience with data visualization tools (e.g. Power BI) is a plus
Understanding of RPA, Orchestration, AI and ML concepts and their application in process improvement
Familiarity with process modeling notations is desirable
Exceptional analytical, problem-solving and critical thinking skills
Strong communication, presentation and interpersonal skills with the ability to influence and collaborate effectively across all organizational levels
Demonstrated ability to translate complex technical concepts into business language and vice versa
Self-motivated, proactive, and results-oriented with a strong sense of ownership and accountability
Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
Tech Stack
RPA
Benefits
A culture where face-to-face collaboration supports your learning, your progress, and your success.