Specialty Pharmacy Patient Financial Advocate

Role Overview

• Act as a financial advocate for patients regarding access to specialty prescription medications.
• Secure authorization for medication through patient's prescription insurance.
• Seek copay assistance options and free drug from manufacturer programs for uninsured patients.
• Maintain productivity, quality, and customer service requirements.
• Communicate prescription costs and insurance requirements effectively with patients.
• Ensure appropriate billing of all specialty prescription medications and follow up on denials as necessary.
• Document all activities within the electronic medical record per department policy.

Requirements

• High School Graduate plus 3 years of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions.
• Associates Degree in a related field of study from an accredited college or university plus 1 year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions.
• Must be able to type 45 wpm.
• 1 or more years of experience using Microsoft Word, Excel or a related computer program.

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities