Customer Service Representative – Internal Sales

Role Overview

• Serve as the primary point of contact for our corporate clients
• Provide competent customer support – by phone and in writing
• Process and administer insurance contracts
• Independently manage and maintain the insurance portfolio
• Prepare and draft quotations for new and replacement business
• Prepare customer appointments and support our sales team
• Communicate and coordinate with insurers and partners
• Assist with the processing and settlement of claims
• Ensure high service quality and reliable customer support

Requirements

• Completed commercial vocational training, e.g., office management clerk, bank clerk, legal assistant, or an equivalent qualification
• Interest in business/economics and insurance
• Structured and reliable working style
• Strong communication skills and customer orientation
• Ability to work independently and take responsibility
• Team-oriented and committed

Benefits

• Flexible working & work–life balance
• 30+ days annual leave
• Christmas Eve, New Year’s Eve and your birthday off
• Remote / home office / hybrid work possible
• Flexible working hours and flexitime days
• Overtime compensation from the first minute
• Workation opportunities
• Attractive salary & financial benefits
• Permanent employment contract
• Individual performance-based pay / bonus
• Company pension plan
• Mobility allowance
• Employee benefits and discounts
• Health & family benefits
• Company health insurance
• Sports activities and wellness programs
• Childcare allowance
• Company bike scheme (JobRad)
• Training & development
• A wide range of training and further education opportunities tailored to your needs
• Support for your personal and professional development
• Varied tasks in the corporate client area
• Modern digital working methods
• Short decision-making processes and flat hierarchies
• Regular company events
• A motivated team with an open communication culture