Works directly with leaders and SMEs to define skill or knowledge gaps through one-on-one interviewing
Proposes realistic solutions to improve performance where training is the appropriate approach
Works directly with leaders, learners, and SMEs to design training material
Identifies most effective uses of traditional classroom delivery, virtual/on-line delivery, or structured on-the-job training
Assists with development of video-based microlearning efforts, as well as ensuring finalized resources are shared with co-workers in an educationally-sound manner
Provides guidance and direction to SMEs, who may be tasked with presenting portions of live training
Reviews existing training to determine effectiveness on participant performance. Proposes updates where appropriate
Monitors and tracks learners, following training to confirm jobsite application of skills and positive business impacts
Fulfills other tasks, responsibilities, or projects as assigned.
Requirements
5 years or more of related training experience
Bachelor’s Degree in Business, Organizational Learning, or Education is a plus
Extensive experience with use of Microsoft products such as: Windows, Word, Excel, PowerPoint, and Outlook
Able to use web-based meeting tools and mobile device applications
Fluency in both English and Spanish, with ability to translate written content, is required
Ability to effectively express oneself using written and oral communication skills
Ability to read and comprehend procedures, regulations and laws
Exceptional ability to maintain confidentiality
Ability to calculate mathematical equations using addition, subtraction, multiplication, and division
Ability to calculate expenses related to training-related travel, and correctly enter them for reimbursement
Ability to adapt training style to accommodate individual co-workers in attendance
Ability to work alongside co-workers individually and in a team environment
Ability to create partnerships with operational leaders
Ability to work independently with little supervision in a self-driven manner
Ability to research and deeply analyze various types of data
Ability to organize and prioritize work
Ability to use good judgment to apply standards, practices, policies, procedures, regulations, and laws; especially able to use sound and consistent judgment in the absence of policies and laws