Analyses problems and assists in finding solutions in the area of problem management
Provides second level incident support for SAP GTS
Assists in correcting system defects or deficiencies by performing customization in SAP within the limits of a defined global system template (DGT) or as required
Provides user support (e.g. through training, user administration, etc.) and cooperates in requests for IT service requirements
Development of optimization proposals as well as implementation of derived measures based on the faults encountered (e.g. identification of training needs, bug fixes, process changes, etc.)
Implementation and management of partial applications/modules in the SAP GTS
Assists in creating and documenting new requirements specifications and creates functional specifications
Tests and documents SAP GTS module worldwide in cooperation with internal customers and the software development department
Cooperate in defining black box testing conditions for a business sub-process element in cooperation with the process consultant for the SAP GTS business process, as well as cooperate in performing black box testing and document the selected sub-processes and sub-process elements.
Requirements
Bachelor's degree within IT or Business Informatics preferred with 3 to 5 years of professional experience in SAP GTS
Good understanding and experience with supply chain management (SCM) and SAP-based production processes
Knowledge of interfaces from GTS module to eEWM, MM, SD and TM for all integrated processes
Experience with SAP technology such as IDOC interface, background jobs
Good SAP GTS customization skills
Experience with SAP implementations (requirements management, business plans, trainings, releases and customization)
Advanced knowledge of English is mandatory; knowledge of German is a plus.
Benefits
Exciting tasks in a family-run company with more than 70,000 car enthusiasts in over 20 countries
Integration program in a professional & dynamic team
International development opportunities inspired by latest technology