About this role
Role Overview
- Conduct end-to-end (full-cycle) recruitment processes (job opening, profile alignment, screening, interviews, feedback and offers);
- Perform high-volume recruitment, focusing on customer service, retail and operations roles;
- Support hiring managers in defining candidate profiles, attraction strategy and job posting channels;
- Use recruitment and selection platforms (Gupy and/or Pandapé) to organize, manage and optimize selection processes;
- Develop and conduct competency-based interviews, group exercises and technical and behavioral assessments;
- Work with a focus on Diversity, Equity and Inclusion (DEI) throughout attraction and selection processes;
- Lead and/or support the onboarding process for new employees;
- Monitor and analyze Recruitment & Selection metrics (time-to-fill, SLA, quality of hire, etc.);
- Maintain relationships with external recruitment agencies and partners, when necessary.
Requirements
- Experience with high-volume recruitment, especially for customer service, retail or operations areas
- Experience with ATS platforms, such as Gupy or Pandapé;
- Bachelor's degree in Human Resources, Psychology, Business Administration or related fields.
Benefits
- Health plan;
- Dental plan;
- Prudential insurance: the employee is provided free life insurance, funeral assistance and a newborn kit, in accordance with the insurer's specific rules;
- Meal allowance or food allowance;
- Transportation voucher: provided to the employee for the commute between home and work, with a monthly deduction of 6% of the salary, limited to the value of the benefit (optional);
- Day off: a day off is granted to the employee on their birthday, to be taken on the birthday date and/or within the birthday month;
- Wellhub: a wellness benefit that helps you and your legal dependents take care of physical and mental health, with access to a network of gyms, online classes, therapy, nutritionists and more.
- Agreements and partnerships (educational institutions, gyms, language courses, among others);